Student Tech Info and FAQ

Last Updated: 8/21/2020 4:21 PM

iPad and Notebook

Throughout the 20-21 school year, HSD Tech Support will be available to assist your family with app, connectivity, and password issues related to your student’s HSD-issued iPad/Chromebook. Due to safety and logistical reasons, Tech Support will only be able to support iPad/Chromebook repairs on a case by case basis.

They will also be able to reset any Google, Schoology, or Smoothwall passwords if needed. If you contact Tech Support concerning any district curriculum services such as IXL, iReady, Wonders, etc, your message will be forwarded to the appropriate staff member so they can assist you.

Tech Support’s preferred method of contact is email, but they will also follow up on your voicemail.

Email: techsupport@hocksd.org (preferred)
Phone: 360-448-6402


Video Tutorials

HHS Associate Principal Joshua Johnson has recorded a pair of helpful video tutorials to assist parents with the Schoology sign-up process. Click the images below to play:

Creating a Schoology parent account:

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Linking multiple students to your Schoology parent account:

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